LUMEN · PLATFORM

Content Policy and Moderation

Last updated: September 2, 2026

Lumen Weaver generates Minecraft-style character skins from text and reference images. This page explains what you may and may not create, what we do to keep the Service safe, and how to report a problem. It supplements Section 6 of our Terms of Service. The Service is operated by Lumen Interactive Limited, incorporated in Hong Kong (Company Registration No. 81032006).

1. What the Service produces

Output is limited to 64×64 or 128×128 pixel character-skin sheets in the Minecraft layout. The models are trained on stylised, blocky character art; they do not produce photorealistic images. Every result is generated by an AI system without human review before delivery, and the same input can produce different results.

2. Prohibited content and use

You may not use the Service to create, upload or attempt to create:

3. Reference images and real people

Before any Image-to-Skin generation you must confirm that you have the right to use the image and, if it shows a real person other than you, that person's explicit consent. The confirmation is recorded together with the request so that it can be produced if a complaint is made.

The Service does not perform facial recognition and does not try to identify people. Reference images are used only to pick up colours, silhouette and style for a blocky skin. Uploads are retained for a limited period (see the Privacy Policy) so that reports can be investigated.

4. How we enforce this policy

We are a small team and we are transparent about what our enforcement actually consists of today:

We do not currently run an automated image classifier on uploads or outputs. We are evaluating automated screening for uploaded images and will update this page when it is in place. Until then, enforcement relies on the measures above and on reports from users and rights holders.

5. Reporting content

To report a skin, a reference image, an account or a prompt, email [email protected] with:

What happens next:

  1. We acknowledge your report within 2 business days.
  2. A member of our team reviews the content against this policy. For child-safety reports the content is removed immediately on receipt, before review is complete.
  3. We decide within 7 days for most reports and tell you the outcome. Where we remove content or act against an account, we also tell the account holder what was removed and why, unless the law prevents this.
  4. If you disagree with the outcome, reply to our decision and a different team member will re-review it.

Rights holders may also send takedown notices for copyright or trademark infringement to the same address. We honour valid notices and may terminate accounts of repeat infringers.

6. Law enforcement and legal requests

We respond to valid legal requests from competent authorities in accordance with Hong Kong law and the law applicable to the requesting authority, and we notify affected users where the law permits.

7. Changes

We will update this page as our moderation tooling evolves. The "Last updated" date shows the current version.

8. Contact

Lumen Interactive Limited (Hong Kong, No. 81032006)
Unit 1610, 16/F, Tower 2, Silvercord, 30 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
Email: [email protected]